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GET IN TOUCH

CANCELLATION SURVEY

We’re sorry to see you go, but thank you for giving us a fair try.

Your opinion matters!

In an effort to improve our services, we’d like to ask you just a few questions which you may submit to us anonymously. Thank you in advance for sharing your feedback.

1) How long had you been using the subscription / service?

Less than a month1 - 6 months1 - 3 yearsOver 3 yearsNever used

2) Overall, how satisfied were you with the subscription / service?

Very SatisfiedSatisfiedNeutralUnsatisfiedVery Unsatisfied

3) Why are you canceling your subscription / service?

No longer needed itIt didn't meet my needsFound an alternativeQuality was less than expectedEase of use was less than expectedContacting support was too difficultPoor customer serviceOther / Comments

4) Would you consider using our products / services in the future?

DefinitelyProbablyNot SureProbably NotDefinitely Not

5) What will be your primary source for support after canceling services with Touch Support?

6) Would you recommend our company to a colleague, friend or family member?

DefinitelyProbablyNot SureProbably NotDefinitely Not

7) What could we do to improve your experience with our company, products and/or services?

8) Contact Information

Name *

Email *

Phone *

We truly appreciate you taking the time to provide us with valuable feedback. If you'd like a member of our team to reach out and discuss your feedback with you, please select the box below.

Yes, please contact me

Sensitive data processing consent *

I agree

I agree for my sensitive personal data, provided via this contact form, to be processed by Touch Support Inc. in accordance with the GDPR for the purposes defined on our privacy page at https://www.touchsupport.com/legal/.

I understand that the consent to the processing my sensitive data may be revoked by sending an email at: help@touchsupport.com

Thank you!

Please do not fill in this field.

Get In Touch

MAILING ADDRESS
Touch Support Inc.
6177 N. Lincoln Ave.
Suite 231
Chicago, IL 60659

Phone: (888) 45-TOUCH
Local: (765) 269-8044

info@touchsupport.com

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