Our Team
Your Web Hosting Partner
Having Touch Support handle the service aspect of your
business, in essence, makes us your silent partner. What
separates this partnership from many others is that you
keep your profits while we do all the work!
Touch Support Staff March 2007
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Pictured: Kim, Brent, Ryan, Chris, Chris T., Terry,
Ed |
Current
Operation Integration
The Touch Support Team is more than happy to co-exist
with your existing staff. Our people will provide your
staff with shift reports after working either in tandem
with your staff or as an after-hours, full service solution.
Centralized Location
Touch Support is strategically located in downtown Lafayette,
Indiana, USA. Our unique location puts us at the nexus
of three local sources of highly technical talent. By
utilizing the resources available to us and due to our
unique approach to hands-on training, we are in the
perfect position to become the leader in outsourced
technical support.
24/7 Office Availability
We employ several strategies to keep our office online
when those around us are not. Employing redundant Internet
connections is just one way that Touch Support ensures
availability of our staff to your customers at all times.
With Touch Support, you know your customers are in
capable hands.
The Team
Our people are the heart of our operation. By carefully
selecting the best and brightest young minds, we are
able to offer the highest quality support services available
today. All of our employees hold bachelor's degrees,
master's degrees, or will in the near future. We firmly
believe the wisest investment any company can make is
in its people.
Touch Support chooses new team members not only for
their technical ability, intelligence, and problem solving
skills but also their inclination to helping other people.
Every member of the Touch Support team speaks English
as a first language and possesses graduate-level communication
skills. Unlike many of our competitors, the US government
recognizes our staff members as legal employees and
not 1099'd sub contractors working illegal, scheduled
shifts.
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