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Touch Support Other Services Managed Backups
Managed Backups
Instead of counting on a local backup drive, why not let Touch Support manage remote backups for you? Considering the effort it takes to restore backups from a system failure and the resources involved setting up a local backup system, it makes more sense every day to outsource the tedious and laborious task of managing and testing your backup/disaster recovery plans. Outsourcing to Touch Support means more free time to operate and grow your business!

Requirements
Operating Systems : RedHat, RHEL, CentOS, Fedora, SuSe, Gentoo, Debian, Ubuntu, FreeBSD
Control Panels: None
Minimum: $10.00


 Security
 
Platform
Many backup solution providers offer simple user-level accounts on shared machines, which means other people may be able to see your backup files when logging in! We solve this problem by offering each of our clients their own virtual private space that allows full access to You while keeping others out.

Physical
Our NOC and mini-datacenter are physically watched every minute of every day by our technical support and administration teams. There is no greater security than several human beings physically monitoring the datacenter floor.

Network
All backup transfers are blowfish encrypted (1024 bit) to ensure that your data remains private and maintains its integrity on the journey from your server to our backup array.

 Internal Redundancy
 
All of our backups are maintained on fault tolerant backup arrays. In addition we conduct periodic failure readiness tests to ensure a drive failure will not cause harm or inconvenience to our clients.

 How It Works
 
Our setup process as it pertains to new clients entails a simple server questionnaire. After this is complete, our team will login to your server and, based on your specifications, configure your backups to be congruent with our backup schedule. After this is done, we will run the initial backup within 24 hours. All backups from this point forward will be incremental backups run at the scheduled time of day/week.

 Comparison/Feature Matrix
 

   Backups are sold
   in 10 GB increments
Weekly Backups Daily Backups
Cost per GB (monthly)
$1.00
$2.00
Free Setup/Installation
Redundant Backup System
24/7 Physical Security
Virtual Private Server
(accessible 24/7)
Recovery On Demand
Restore Points* 2 7
1024-bit Blowfish Encrypted transfers
No Overselling of backup space
Backup Array Shielded
from the Internet
  Order Now Order Now
*Restore Points: These are basically snap shots of your system files at a given point in time. Weekly backups will maintain copies of this week's and last week's data, providing 2 restore points. Daily backups maintain a data copy for each day of the week, for the past seven days, offering 7 restore points.

Please contact us for volume discounts!

 Limitations
 
While every client is provided with a private VPS for their own backup space, we do limit access to SSH-only connections. The VPS is further limited by concurrent connections and transfer speed. As our system is based on incremental bacukps, it should be noted that we do not allow transfers of daily control-panel-generated or other backup archives or files (for example, cPanel's daily backup .tar.gz files).

It's important to ensure quality that the space we offer be used only for backups and only for the backup schema we have in place. As we will maintain your backups, there is no additional need to upload or copy files into your backup space in general, however, if special needs exist, you may contact our team 24 hours a day to make special arrangements.



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Server Admin Services

Server Administration
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Hourly Admin Work
Server Monitoring

Additional Services

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Managed Backups
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